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Creative Problem solving and Decision making

Location: Dubai, United Arab Emirates

Dates:  03 December - 07 December, 2017

Course fee: $3000

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Programme Overview
Decision making is the application of scientific methods and logical reasoning to problems and decisions – is the foundation of effective problem solving and decision making. Decision making using critical thinking techniques enables us to avoid common obstacles, test our beliefs and assumptions, and correct distortions in our thought processes. Gain confidence in assessing problems accurately, evaluating alternative solutions, and anticipating likely risks. Learn how to use analysis, synthesis, and positive inquiry to address individual and organizational problems and develop the critical thinking skills needed in today’s turbulent times.
Who should attend
This programme is ideal for general managers, functional leaders, or consultants who want to:
  • Design innovative solutions to tough business challenges
  • Improve their decision making by developing a creative mindset
  • Lead change management initiatives with greater confidence
  • Strengthen their team’s creative problem-solving skills
  • Spark brainstorming and collaboration across all functions

Related Courses:

Training objectives
By the end of this training course, participants will:
  • ​ Focus on the real problem
  • Establish accurate goals for problem solving
  • Prioritize problems and decide which problems should get attention
  • Generate ideas quickly
  • Break through barriers and mental blocks
  • Find viable solutions
  • Sort through lots of ideas
  • Evaluate alternative courses of action
  • Make good decisions so all team members are satisfied
  • Consider both risk and benefits in a choice
  • Analyze what needs to be accomplished
  • Ensure acceptance of the solutions
  • Develop and use action plans as a group or individually
  • Solve business problems and make better decisions through creative thinking
  • Gain practical tools for incorporating creative thinking into day-to-day processes
  • Harness your team’s collective abilities to produce innovative solutions and strategies
  • Approach business challenges with greater confidence and achieve better results
  • Learn how to implement and manage the creative process across all domains
  • Understand the role of change in organisational success.
  • Develop the skills needed to support innovation and improvement.  
Course Outline​​
What is problem solving and decision-making
  • Problem solving and decision making defined
  • Evidence based decision making
  • Non-evidence based decision making
  • Groups vs. individual, the pros and cons
  • The Five-Step Problem Solving Process

Define and Analyze the Problem
  • Create a problem statement
  • Analyze and understand the problem
  • Apply tools and techniques for problem identification and analysis

Determine the Cause(s) of the Problem
  • Collect data to understand the problem
  • Identify possible causes
  • Analyze causes
  • Select the root cause
  • Apply tools and techniques to identify causes and determine the root cause

Generate Alternative Solutions
  • Indentify possible solutions
  • Apply the tools and techniques for generating alternative solutions

Select the Solution - Make a Decision!
  • Determine a decision making approach
  • Develop criteria for selecting a solution
  • Select the best solution
  • Validate the solution
  • Apply the tools and techniques for decision making

Implement the Solution
  • Develop an action plan
  • Implement the solution
  • Marshal support for your solution

Creative problem Solving
  • How to create a culture that values, nurtures, and rewards creative solutions
  • Implementing a methodology that overcomes barriers to innovative thinking
  • Reframing problems, making new connections, and challenging assumptions
  • Using questions to brainstorm and solve business problems more effectively
  • Generating, testing, and enhancing new ideas, strategies, and techniques

Monitoring and evaluating changes
  • Implementing change
  • Analysing and assessing impact.
  • Monitoring success
​To enhance learning effectiveness, hand on experience will be emphasised in this programme through role-plays in class presentation, group facilitation and class critique.
Case studies, group discussions and video support will also be used to enhance learning experience. Fun quizzes will be injected to provide formative assessment and a fun learning environment.
Classes, books and training materials.
Entry level test.
Free Internet access.
International certificate upon completion of the course.
Coffee breaks and a buffet lunch daily.

*Fees do not include charges for travel and accommodation costs
Tuition fees include
    Learn, improve and share new skills with best instructors
    Make your professional network wider, meeting new people of your area
    Choose best venue with big variety of locations of courses
    Receive one year post-training support
    Enjoy your time with our cultural programs
    Maximize your flexibility with online courses
Training Location
Dubai, United Arab Emirates
Creative Problem solving and Decision making

03 December - 07 December, 2017

Course fee
Registration Form